Employee safety is a serious issue in most companies. They hold fire
drills, examine safety equipment, appoint safety officers and provide
safety instruction for the workers. However, workplace violence -- the
second most common cause of death at work -- often gets little or no
Since the 1990's, incidents of violence have increased in the work
place, especially those involving angry employees or ex-employees (Johnson,
2000). Beyond murders, the workplace can be a site for fights that can
include kicking as well as fists as well as verbal threats, generally
bullying, harassment, and intimidation (Atkinson, 2000).
With so many possible incidents considered "workplace violence," some
definitions will help. OSHA and the Department of Justice have classified
workplace violence into three groups. The first type has no business
connection to the company, and the motive for violence is typically
robbery. Such crime accounts for about 80% of workplace homicides. Type
II are committed by current clients, patients or clients. These incidents
often occur at schools, prison, health care centers and drug abuse
programs. Type II is violence committed by employees, former employees, or
spouses of employees. 57% is employee against employee; 17% is employee
against supervisor, and 9% are attacks on employees by spouse or
significant others (Atkinson, 2000).
Because workplace violence is such a serious problem, insurance
companies have researched the issue. Northwestern National Life found that
2,500 out of every hundred thousand workers have experienced an attack at
work (Johnson, 2000). Of these, only 3% were by former employers.
Meanwhile, the University of Southern California School of Business that
over a three year period. 43% of survey participants had experienced
violence while at work. In spite of that, two thirds of the companies
involved had no traini...