Personal ethical dilemmas are part of everyday life in the realm of
business management. Business professionals are often faced with difficult
situations that demand challenging decisions. These situations often
involve problems that confront and involve moral and ethical behavior
within the business. Wrong decisions on the behalf of business management
professionals may spell disaster for the careers of these individuals as
well as for the business itself. Personal ethical dilemmas confronted by
business management professionals include being offered gifts, compromising
quality, lowering the quality of communication with co-workers and
management, as well as with clients, and the abuse of power along with the
transparency and openness of information (Rutland, 2002).
One of the key problems faced by business professionals is whether or
not to accept gifts that are offered by contractors or vendors involved
with the business. This could be understood as a form of bribery, which is
especially common among international business relations (Rutland, 2002).
The offer of gifts undermines fairness and integrity in business
relationships, and throws off the balance of these relationships (Dean,
2001). The unethical practice of gift offers may stem from questionable or
inadequate practices on the behalf of the individuals offering the gifts,
who require the business professional involved to overlook these
indiscretions. When bribery is accepted it essentially perpetuates a trend
of dishonest and unethical behavior, which may undermine the reputation of
the businesses in question. As stated by Dean (2001), "Honesty helps
overcome fear and is the first step to business wisdom." Integrity should
be conceptualized as the "bottom line" for all personal and professional
Another major ethical issue facing business professionals is the
compromise of quality. For instance, ...