Catherine Ng's journal article for Women in Management Review
entitled, "Do women and men communicate differently at work' An empirical
study in Hong Kong," discusses and analyzes the gendered communication
phenomenon in the workplace setting. Using the survey research method, Ng
explores the dynamics of communication in the workplace, particularly
between male and female members of a business organization. Questionnaires
are designed to illustrate and reflect specific aspects of gendered
communication, which are enumerated as follows: (1) communication styles at
work with the same sex (same-sex communication); (2) communication styles
with the sex of the other party (mixed-sex communication); (3) the nature
or topic of discussion (personal or business-related); and communication
style of the communicator vis -vis his/her co-worker, subordinate, or an
outsider to the organization (power relations).
Using these four aspects as the primary determinants of gendered
communication styles in the workplace, Ng used a sample of Hong Kong
business employees (males and females) to ascertain assumptions formulated
for the research. In correspondence with the determinants of the study,
the researcher also formulated four hypotheses, with each hypothesis
centering on a particular aspect of communication between males and
females. The following are the formulated hypotheses by Ng for the
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• Hypothesis I: Women are more encouraging than men when communicating.
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• Hypothesis II: A person's preferred communication style varies with
the status of the interlocutor.
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• Hypothesis III: Men/Women are more encouraging when communicating
with men/women than with women/men.
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• Hypothesis IV: When the topic of conversation at work is personal,
communication style is more encouragin...