One style of conflict management is the "cooperation" approach, where
the manager attempts to create cooperation and teamwork among the members
of a team who have a conflict. This approach is usually successful when
all the members are open to suggestion and cooperation, and want to
alleviate their differences. The key to cooperation in conflict management
is to find and approve of common answers that will resolve issues while
creating cooperation and cohesiveness between team members. Managers must
be open to early mediation and problem solving, so that conflicts do not
spiral out of control. Negotiation should also begin early, and everyone
involved in the conflict should be part of the negotiation process. It
must be realized that while negotiation can bring positive results, it may
not result in the final process being agreeable to everyone, but it should
meet enough criteria to create a new and harmonious situation, rather than
A manager who uses the cooperation form of conflict management will
interact with his or her team, and is open to accommodation and change.
Their concern for others and for the success of the project is their
primary goal, and they use effective and honest techniques to manage
conflicts and misunderstandings. They also understand the value of
compromise if it is necessary, and are accommodating rather than assertive
in their management and conflict resolution techniques.
Cooperation is a positive form of conflict resolution for a variety of
reasons. First, it is a positive reaction to what can be a negative or
stressful situation, and it creates a feeling of well being throughout the
team members. Knowing that a manager is cooperative and open to suggestion
makes it easier for the team to be successful, and easier for the team to
come up with new trends and ideas. Fear of management and their techniques
...