Discrimination is not only unethical, but it is also illegal because
it involves using irrelevant facts about employees that affect how they are
treated in hiring or promotions, firings or demotions (Discrimination and
affirmative action). Facts normally irrelevant to employment include a
person's sex, race, religion, etc. Only facts that are relevant to a job
such as skill and experience should impact how an individual is treated.
Ethics involved in taping conversations is a bit murkier especially in the
absence of company policies prohibiting taping and local laws requiring two-
party consent (Taping/eavesdropping on conversations).
In the Texaco case, executives engaged in unethical behavior by
engaging in discrimination. Allowing the tapes was deemed legal and also
appears to be ethical given that the tape revealed that executives were
discussing destroying documents linked to the lawsuit when the conversation
was recorded (Mulligan and Kraul, 1996). Therefore, the employee's taping
appears to be an acceptable measure to counter management's unethical
behavior and to ensure that justice was served.
Texaco's settlement offer included $115 million in cash payments to
current and former black employees, $26 million in pay raises to all
current black employees, and another $35 million in sensitivity and
diversity training. Texaco also hired a special review committee to monitor
behavior and to provide advice. However, these measures will not do enough
to restore employee trust in the company. The sensitivity and diversity
training and review committee can easily turn into a "minimum behavior"
effort where nothing ever really changes because actions that can affect
real change have not been enacted. In Texaco's situation, restoring trust
will require much more than training and reviews. It will mean a new focus
on implementing best practices and exemplary beha...