The recent wave of accounting scandals in Corporate America has led to
a resurgence of interest in the subject of business ethics. As a result,
most business firms, large and small, have developed and implemented an
ethics statement to affirm that ethical behavior is an important element in
the work environment. Of course, there are some firms who do not have such
a formal, published statement, but nevertheless claim to have a code of
ethics underlying their business practices. Such firms point to their
organizational values, as embodied in a vision or mission statement as
proof of their ethical behavior. The company I work for, Standard Parking
Corporation (SPC), belongs to the latter category.
SPC's mission statement reads, "To maximize the value provided to our
clients through excellence, innovation and efficiency in management
services provided by a superior team of transportation and parking
professionals dedicated to the highest levels of customer service." The
preceding statement reflects the values of SPC, including the values
expected from the individuals who constitute the organization. As Sims
observes, "Some commonly held organizational values are the importance of
resources, return on investment, the welfare and well-being of employees,
service to customers and clients, and loyalty to the organization." (1994,
Although SPC, like all organizations, transmits its code of ethics
implicitly through its mission statement, corporate policies, and
operational procedures, it does not have an explicit code of ethics or
policy statement that addresses issues such as "leadership, integrity,
equity, employee rights, employee developmentâ€nondiscrimination, quality of
work life, and the like." (Sims, 1994, p. 4) Therefore, to understand the
specific ethical principles espoused by my organization, I set out to
interview the Head of our Human Resources Depa...