The first step to maximize the productivity of a learning team is to set
appropriate expectations and address concerns prior to team member
participation. When possible, learning teams should consist of individual
with similar degrees of experience and skills to avoid frustrations that
can result from a heterogeneous group with different goals and objectives.
And, the selection of a good team leader that has both domain area
expertise as well as peer-group facilitation will greatly enhance the
results of the learning team. It is important that the team leader have a
high level of expertise rather than just serving as a facilitator.
Once the learning team is underway, it will be useful to provide
concrete, step-by-step training materials. This will be helpful not only
during the learning team sessions, but can serve as reference material for
later use. Creating a review loop during the learning process will help
team leaders make adjustments if there are issues related to the experience
of the team members. Often, if members are not satisfied, trainers can
change the pace of the training or incorporate additional materials to
address these concerns. This is better than an assessment of the training
after it has been completed, at which point the information is only useful
Team learning does not just happen. Facilitated reflection on team
interactions and feedback on interpersonal behaviors make the process of
team learning more productive. This will go a long way building trust
within the group and generate the desired synergies among group members.
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