In order to be able to address motivational issues, both from the
employer and the employee points of view, we need to discuss the sources of
motivational actions: why and how the motivation need appears and some of
the means by which these needs can be satisfied. In order to best address
this, we will discuss, at some point, some of the motivational theories,
including Maslow's pyramid of needs and Herzberg's two factor theory.
Quoting Kamal Fatehi, motivation can be seen as "the process by which
the human behavior is mobilized towards achieving certain goals, which will
satisfy certain individual or organizational needs"[1]. Discussing the
individual needs best applies in our case.
According to Maslow, for example, there is a pyramid of needs that
each individual has. The first and fundamental needs are the biological
needs: food, shelter, water, etc. Once those needs are looked after, the
second category of needs are represented by the need to have the primary
needs permanently, hence, the need for safety and security. This means
that you need to know that you will have something to eat and drink every
day. The third category of needs is the social needs: any individual will
feel the need to belong to a group, in our case, a work group. This is
where the importance of a pleasant workplace environment comes into action.
Many employees will feel the need to provide not only a healthy workplace
environment (one that addresses the primary needs. For example, free lunch
at the office), but will also attempt to make this environment as socially
pleasant as possible. How can this be done' Well, through company
picnics, for example, where the employees can meet with their families and
get to better know each other. If we look at the Japanese organization,
for example, the social needs come immediately below the primary needs.
Indeed, the workplace is for a...