The future of training and development in the workplace over the next
five to ten years will be impacted both by changes in the business
environment and technological advances. The entry of a new generation of
individuals who grew up with computers, changing definitions of quality,
and shortages of skilled workers will all impact the future of training.
Training must keep up with the rapid pace of change through a constant
vigilance in assessing technological and societal changes. Technology can
be a great boon to the training progress through reduced costs and training
time, but it is also important to consider that technology used without
appropriate care and knowledge can actually hinder training initiatives.
In a global business world, training can help offer consistency and improve
In the past, training has often been seen as a secondary and often
unimportant factor of organizational life. However, today, training is
being seen more as "part of mainstream, bottom-line business success"
(MCE). Many companies have begun to incorporate training into all aspects
of their organizations, and major firms like Lufthansa, Ernst & Young,
Motorola, Nestlé, and Zurich Financial Services have even undertaken
training programs for top management (MCE).
Today, demands on training are impacted by a growing number of
factors. The entry of new generation, who grew up with the Internet and
interactive learning, are now entering the workforce. In Simulations and
the Future of Learning, Clark Aldrich argues that this generation will have
an enormous impact on training in the corporate world. A key part of the
demand created by this new generation will be an increased need for
Changing definitions of quality in the workplace will likely lead to
changes in how training is implemented in the corporate world in the next
decade. Patricia A. Klossner notes in her arti...