This report is an analysis of my organization's database structure and
includes the database applications we use. I have been employed in the
insurance industry for the past few years so I have seen how database
technology has greatly sped up the industry's ability to provide services
for customers. Database technology has allowed the insurance industry to go
on-line through the internet and provide almost instant quote service. The
speed and accuracy of our quotes is directly linked to our ability to store
and retrieve data. This report also will provide some insights or suggested
The database my organization has chosen is called The Agency Manager
or TAM and it is made by Applied Systems. Applied Systems is a giant in the
insurance industry because they provide database and other industry
software to well over half of the biggest insurance brokers in North
America. Organizations using the TAM database system have the option of
loading the software component onto home servers or they can utilize the
internet TAM system where the software resides at Applied Systems. We have
moved to the on-line system so if we need information we log on to the
Internet site, request the information needed and then simply hit the
submit button and the response is almost instantaneous. Ironically, my
company also uses an external quoting process from the Travelers out of St.
Paul, Minnesota who also utilizes the Applied System database technologies
including on-line TAM. Because of the on-line remote access the system
allows me to work from anywhere 24/7. The on-line TAM process is seamless
If there was one observation I feel could be construed as a negative
about the TAM system, I feel that the system could use additional security
measures as well as a record locking system. There seems to be a missing
database lock because there have been a fe
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