Videoconferencing has been around for many years, introduced as early as
the 1960s. Only recently however is it getting much press as the
technology of the future, as more and more companies are searching for ways
to cut back on costs and invest in equipment that will save time and travel
expenses. Videoconferencing can be used to limit travel expenses and
improve inter-company and client to customer interaction and collaboration.
In a global marketplace, increasingly collaboration and product to market
time are becoming more critical factors related to success, thus more and
more companies are looking for technology that will help facilitate this
process. Videoconferencing has the ability to connect companies,
facilitate collaboration and reduce overhead expenditures, thus may be
considered the ultimate tool of the future.
Videoconferencing simply defined is the "live connection of two or more
people" using a combination of vide, audio and data equipment (Zerba,
2000). Videoconferencing allows people to hold live' meetings from
separate locations via use of video cameras or computer equipment.
Videoconferencing was developed to aid communication between people in
different locations. It was seen as a tool that would allow people to
interact face to face' even though the people interacting may be located
across the world. In times of old people relied on more traditional
methods of communication, including the mail, telephone and travel. More
often than not business executives wanting to meet with clients abroad
would have to arrange for expensive travel in order to hold face to face
collaborative sessions. No more, thanks to videoconferencing. Now
international clients can meet face to face using video equipment, hold
live meetings and even strategic planning sessions using simple equipment.
Videoconferencing was founded with the intention of facilitating greater
commun...