Effective training is a critical success factor for most organizations. Strong training programs can help companies attract and retain high-quality employees, and helps companies maintain their competitive edge. Training programs may involve on-the-job training, off-site training, and may be focused on job-specific training, including building specific skill sets, or on the work environment. Personal skills may also be provided in training programs by companies that recognize that time management or mastering personal finance can help employees maintain a work-life balance that is healthy and ultimately productive for the organization. As today's companies become increasingly diverse and global, diversity training is also becoming more important. This research considers developing a formal and company-wide diversity training program for the Kellogg Company, an American-based business with roots stretching back more than 100 years.
The Kellogg Company began manufacturing wheat flakes in the late 1800s when two brothers-one of whom was a physician-discovered the process accidentally while trying to develop remedies for patients. Today, the company manufactures ready‑to‑eat cereals as well as crackers, frozen goods and similar food products. The company has international operations, including operations in the United Kingdom, and distributes its products throughout the world, including Africa. The former head of the Kellogg Company, Carlos Gutierrez, was named head of the Department of Commerce by President George W. Bush in 2004, and was one of the few Hispanic-Americans to lead a major American corporation when he was appointed CEO in the late 1990s ("Kellogg Co.," 2005).
The Kellogg Company is headquartered in Battle Creek, Michigan, but employs more than 25,000 individuals worldwide. The company is recognized as being a good company to work for, with generous benefits and an employee-friendly corporate culture...