1.How have Wal-Mart's managerial philosophies and principles supported pursuit of the firm's key objectives?
At the center of Wal-Marti¿½s managerial philosophies and principles is the belief that when employees (called associates), suppliers, and customers when treated with respect stronger and more mutually beneficial relationships result (DataMonitor, 2007). The late founder and CEO of Wal-Mart, Sam Waltoni¿½s managerial philosophies and principles still have a significant effect on the daily performance of Wal-Mart, from the achievement of tactical goals to strategic objectives. Mr. Walton pioneered the development of the Grass Roots Process, the core three beliefs and values of the firm, the 10 foot rule, senior management support for the open door policy for all managers in addition to widespread practicing of servant leadership. In addition to all these there is the enthusiastic approach to team building and maintaining a high level of employee morale. All of these factors illustrate how egalitarian the Wal-Mart strives to be. The Grass Roots Process has its basis on the beliefs Sam Walton had of the best ideas coming from the associates who work with customers on the retail floor, or work in the companyi¿½s many warehouses, or manage the companyi¿½s extensive supply chain operations. The three core beliefs of Wal-Mart of respect for the individual, service to our customers, and striving for excellence also support the 10 foot rule that Mr. Walton was passionate about, which states that if any associate is within 10 feet of any customer an offer of assistance needs to be made. The Sundown Rule states that every associate needs to return telephone calls, e-mails or documents the same day there are received to enable the highest internal performance possible (DataMonitor, 2007).
All of these managerial principles and philosophies contribute to the attainment of the companyi¿½s objectives by fostering a much hi...