Communication is vital to any organization. Each organization must
communicate, be it internally with its employees, or externally with
clients, stakeholders, suppliers and the general public. An organization
whose employees have good communication skills both internally and
externally is better at providing quality service. Learning and perfecting
your communication style as well as knowing when to apply the right
communication style is the foundation of effective communication. Good
communicators must recognize that communication styles exist along a
continuum, and that "gray areas" exist.
We each have a personal style of communicating. Your communication
style is simply how you interact or exchange information with others.
There are three basic types of communication. The Assertive
Communication Style basically allows you to respect the rights of others
while upholding your own beliefs and rights. When the Passive
Communication Style is used you put the rights of others before your own,
thus minimizing your own self worth. A person communicating in the
Aggressive Communication Style stands up for his rights but at the same
time he violates the rights the person with whom he is communicating.
Although it appears that the assertive style is the best there are times
when both the passive and aggressive styles will produce better or faster
I honestly believe that my primary communication style is the
assertive style but I also know that usually at least one or twice a week I
am forced to switch to either the aggressive or the passive style of
communication. I firmly believe each human has intrinsic value. I
especially believe that each soldier despite our cultural, racial,
education or other differences is valuable to complete the Army mission.
In order for us (the Army) to be able to fight tonight each soldier is
needed. I don't care whose idea we use to successful
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