Workplace violence has been emerging as an important safety and health issue in today's workplace. Workplace violence includes; verbal assault, physical assault and in extreme cases fatality. The occupational safety and health administration have developed guidelines and recommendations to reduce worker exposure to this tragic epidemic.
Most experts on occupational violence agree that the success of a workplace violence prevention program depends to a large extent on the executive committee set up to establish and oversee the programs. The group's duties are to formulate policies that define workplace violence, and to determine consequences and punishments. They suggest that workplace violence can be prevented through education and training. Companies that educate their employees on workplace violence generally set up interactive workshops where strict attendance is enforced.
There are several causes and contributing factors, which can lead to workplace violence. Both internal organizational factors and external factors contribute to a vast majority of workplace violence, although rampage shootings make the headlines, it is far more common for workplace violence to be nonfatal. Workplace violence encompasses more than just homicide it can include all behaviors and circumstances that threaten an employee's physical safety; such as verbal, sexual or physical assault, threats, robberies, coercion, intimidation, stalking, and harassment.
The National Institute for Occupational Safety and Health (NIOSH) has defined workplace violence by creating three categories. Category one is stranger violence. This is violence committed at the job-site by a stranger with no connection to the site, such as robbery or burglary. Stranger violence accounts for 60% of all workplace homicides. Category two is client violence. This is where a customer or client attacks an employee. Client violence accounts for 30% of all work...